19/07/2019 : Level Award Conflict Management Rqf Register Interest Free

Level 2 Award in Conflict Management (RQF) Register your interest for FREE

CityBlackpool
CountyPembrokeshire (GB110)
Date19/07/2019
Hours09:00
CategoriaEvents
Official Website
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Blackpool
Pembrokeshire (GB110)
Tel 2019-07-19
Categoria Events
Level Award Conflict Management Rqf Register Interest Free

Level 2 Award in Conflict Management (RQF)  Qualification Overview: This regulated qualification is ideal for anyone who requires training in conflict management. It is appropriate for a wide range of sectors and is suitable for anyone who has a customer facing role, dealing with service users or the public. It is also a useful qualification for individuals who would like a better understanding of how to prevent conflict situations from arising and who would like to gain more confidence in being able to deal with conflict situations. Subjects covered include the role of communication, the assessment of risks in conflict situations and follow up practices after such events. The total qualification time (TQT) for this qualification is 16-hours and of this 11-hours is recommended as guided learning (GL).

Delivery modelTo complete the Highfield Level 2 Award in Conflict Management (RQF), learners must complete the following:• On-line Conflict Resolution (prior to face to face course)• 1 full day classroom delivery Entry requirementsTo register for this qualification, learners are required to meet the following entry requirements:• Must be aged 16 and over• Completed on-line Conflict Resolution Qualification ProgressionSuccessful learners can complete a relevant apprenticeship or progress to other qualifications such as the Highfield Level 3 Award in the Delivery of Conflict Management Training (RQF) Learning Outcomes:1. Know how communication can be used to solve problems and reduce the likelihood of conflict2. Know the factors that influence human responses in conflict situations3.
Know how to assess and reduce risks in conflict situations4. Know how to communicate effectively and de-escalate conflict in emotive situations5. Know good practice to follow after conflict situations6. Practical breakaway techniques Price per person (minimum 6) £75.00 For more information please REGISTER your interest or contact Create Care Training on Tel: 01253 596645 or Emal: [email protected] www.createcaretraining.co.uk

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